Terms of Service

Last updated: January 2026

Acceptance

By using DropTracs, you agree to these Terms of Service. If you do not agree, please do not use the service.

Service description

DropTracs is a SaaS platform that helps eBay sellers automate tracking uploads, monitor orders and manage fulfilment. The service integrates with eBay and Gmail via official APIs.

Account responsibility

You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorised access.

Subscription and billing

DropTracs operates on a subscription basis. Your 14-day trial requires a valid payment method. You will be charged at the end of your trial unless you cancel beforehand. You can cancel at any time from your billing settings.

Acceptable use

You must not use DropTracs for any unlawful purpose, to violate eBay's terms of service, or to engage in fraudulent activity. We reserve the right to terminate accounts that violate these terms.

Limitation of liability

DropTracs is provided "as is". We are not liable for any losses arising from the use of the service, including but not limited to eBay account issues, lost orders, or tracking failures.

Service availability

We aim for 99.9% uptime but do not guarantee uninterrupted service. Planned maintenance will be communicated in advance where possible.

Termination

We reserve the right to terminate or suspend your account for violation of these terms. You may cancel your account at any time from your settings.

Changes to terms

We may update these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

Contact

For any questions about these terms, contact us at support@droptracs.com