Privacy Policy

Last updated: January 2026

What we collect

We collect your name, email address, and billing information when you sign up. We also collect data about your eBay orders and tracking numbers in order to provide the service.

How we use your data

Your data is used solely to provide DropTracs services — pushing tracking numbers to eBay, detecting Amazon dispatch emails, and generating your profit dashboard. We never sell your data to third parties.

Gmail access

If you connect Gmail, we request read-only access to detect Amazon dispatch emails. We never read, store or modify any other emails. You can revoke access at any time from your Google account settings.

eBay access

If you connect eBay, we use OAuth to push tracking numbers to your orders and sync financial data. We only access data relevant to the service.

Data retention

Your order and tracking data is retained for as long as your account is active. You can request deletion of your data at any time by contacting us.

Cookies

We use strictly necessary cookies for authentication and session management. We do not use advertising or tracking cookies.

Security

All data is encrypted in transit and at rest. We use industry-standard security practices to protect your information.

Your rights

You have the right to access, correct or delete your personal data at any time. Contact us at support@droptracs.com to exercise these rights.

Contact

For any privacy questions, email us at support@droptracs.com